Terms & Conditions


The Lightning Process is a training programme, not a therapy, and there is no requirement for you to share personal information with other members of the group, but some people may choose to do so. I agree to maintain confidentiality with regard to personal information shared by others during the training

Payment Details

The training fees for taking the Lightning Process training with Helen James online or in Bury North Manchester are £725 in a small group setting or £1,200 for a one to one, for home visits and other locations the cost will vary and will be confirmed by email before your training seminar. The fees includes any pre-course support or coaching, your assessment, 3 half days of training and course materials and 5 hours of follow up phone calls (to use within the year following training). Additional follow up coaching sessions and advanced seminars are available at extra cost after the training seminars as needed.

Payment is only payable once you have been accepted onto a course.

Training Agreement

I agree to the following statement:

“I understand that the Lightning Process is a training programme. Its’ purpose is to train me in the tools of the Process, and I realise that simply attending will not guarantee me any results. I recognise the changes I want can best be obtained by fully participating and engaging in the seminars and continuing to apply it after. I am ready and committed to do this.”

Conditions of Payment

Once paid you have seven days to cancel your booking and receive a full refund if training has not commenced. After this fees cannot be refunded in the event of a cancellation on your part, or a failure to complete the training. This is because Helen James runs small group trainings with limited spaces; if you take up a space and cancel, no one else will be able to fill it once the course starts. However, if you cancel at short notice and Helen James is able to fill your space your fees will be refunded. Helen James reserves the right to terminate your training if she feels your continued participation would be unhealthy or unhelpful for you or another member of the training group. Your fees will not be refunded in these circumstances.

Cancellation of Seminars

On occasion unforeseen circumstances may make it necessary for Helen James to cancel a seminar and accordingly she reserves the right to cancel seminars where appropriate. In such circumstances you will be given as much notice as possible and we will either refund the full seminar fee or, if you request, move the training to an alternative date. Liability for any losses other than the seminar costs will not be accepted.


I agree to protect the copyright and Intellectual Property of the materials used within the Lightning Process.  I understand that any materials, including handouts, notes and slides, provided by the Lightning Process Practitioner are for private and personal use only and are not to be copied, lent, sold or by any other method disseminated to any other person or entity without the express written permission of Lightning Process Ltd.  Such restriction applies equally to the entire contents of the materials or any part of them.

I agree not to record or take photos during the seminar. Such restriction applies equally to the entire contents of the seminar or any part of them.

I agree that I am happy to use a 3rd party software package (Zoom) to enable participation in an online course.

Copyright Notice

The purpose of the Process is to apply it to resolve your personal issue(s). Participation in the Process does not amount in any way to permission to reproduce or train others in any of the techniques or materials (including graphical images, text, audio or visual presentation) that are demonstrated or provided.

Data Protection Policy

The Register of Lightning Process Practitioners is registered with The Information Commissioners Office and all information is held in accordance with the Data Protection Act 1998.

Helen James Lightning Process Practitioner is registered with the information Commissioners Office (ICO) and all information is held in accordance with the General Data Protection Regulations 2016/679 (GDPR) and Data Protection Act 1998.  Please refer to Helen James’s Privacy Policy here: https://helenjames.com/privacy-policy

You will also be sent a copy of the details you have completed by email for your records so please ensure you enter an email address which you are happy to receive this and correspondence from Helen James regarding the course.

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